Privacy Policy

Last updated: March 2026

At The Femme Planet UK, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Who We Are

The Femme Planet UK is an online retail store. For any privacy-related enquiries, please contact us at support@thefemmeplanet.com.

2. What Data We Collect

We may collect the following personal information:

Name and contact details (email address, phone number)
Billing and delivery address
Payment information (processed securely — we do not store card details)
Order history and preferences
Device and browsing data (via cookies)

3. How We Use Your Data

We use your personal data to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Improve our website and services
Send marketing communications (only with your consent)

4. Legal Basis for Processing

We process your data under the UK GDPR on the following legal bases: contract performance (to fulfil your order), legitimate interests (to improve our services), and consent (for marketing communications).

5. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties, including:

Shipping and logistics providers (to deliver your order)
Payment processors (to handle transactions securely)
IT and platform providers (such as Shopify)

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at support@thefemmeplanet.com.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings or via our cookie consent banner.